Privacy Policy & Terms
Read how we secure your transactional details, personal information, and respect recipient and sender anonymity.
1. Purpose of Personal Data Collection
When you shop on our online store or make a transaction, we collect essential personal information (such as names, contact phone numbers, delivery addresses, and emails). This data is strictly used to fulfill order transactions, arrange logistics dispatch, and occasionally send you our exclusive promotional offers and company updates. You may opt out of marketing communications at any time.
2. Third-Party Sharing & Security
We highly respect your private details. We will share your delivery details with third-party logistics/couriers ONLY when it is absolutely required to complete the delivery transaction. Flower Bouquet HK explicitly guarantees that we will never sell, lease, rent, or provide your personal data to any third-party marketing companies for commercial purposes.
3. Absolute Sender Anonymity Guarantee
We support your right to send surprises anonymously. You can choose to hide your sender name on the gift card. Our customer support and couriers will protect your identity and will not reveal your details to the recipient, except in special legal or financial compliance situations where sender verification is required to complete the electronic checkout.
Privacy Inquiries
If you have questions about your stored data, require removal of your user profile, or have privacy compliance questions, please reach out directly.
Registered Office
Unit C, 3/F, Wing Yip Building, 36-40 Man Yue Street, Hung Hom, Kowloon
Digital Inquiries
Email: [email protected]
WhatsApp / Phone: +852 6020 1162
Secure & Trusted Shopping
We encrypt all checkout connections using SSL certification. Your payment details are processed directly and securely by Stripe.